Benefits of patient statements services by IMBS
Estimate-aligned statements
Statements reflect eligibility-based estimates (copays, coinsurance, OOP) calculated with CMS fee schedules — so families aren’t surprised.
Collections insight
End-of-day collection analysis highlights missed copays and balances to coach front-desk performance and improve cash flow.
Patient billing assistance
We field patient billing inquiries and concerns, reducing back-and-forth for clinic staff and improving the patient experience.
Better aging outcomes
Clean statements plus proactive follow-up help improve insurance/patient aging across the board.
Our statements workflow lets you concentrate on care
Cutting-edge tools
that drive performance
Eligibility-embedded estimates
Copays/coinsurance/OOP estimated from benefits and CMS schedules, reflected accurately in statements.
Patient billing desk
We respond to patient inquiries and route exceptions to the right team quickly.
Collection performance checks
Daily tracking of copays and balances helps front-desk teams improve performance at the point of service.
A/R reporting tie-in
Weekly A/R and high-balance reporting ensures statement follow-ups focus on what converts to cash.