Benefits of financial assistance services by IMBS
We help patients access copay-assistance programs, verify active status during eligibility, and coordinate communication — improving affordability and adherence while protecting revenue and reducing bad-debt risk.
Assistance verification
Active status is confirmed before calculating patient responsibility, closing gaps that can create surprise balances.
Benefit coordination
Assistance is aligned with primary/secondary benefits to avoid denials and maximize coverage.
Patient communication
Clear guidance on benefits, assistance programs, and next steps reduces confusion and supports payment plans.
Revenue protection
Improved affordability and early visibility result in fewer write-offs and more consistent collections.
Our assistance workflow lets you concentrate on care
Assistance checks are integrated into eligibility and weekly reporting, enabling front-desk and billing teams to act early while leaders track progress and outcomes.
Cutting-edge tools
that drive performance
Eligibility-embedded checks
Assistance status, authorizations on file, and benefits are consolidated in a single report for easy, actionable insights.
Weekly EOB & denial files
Short-pays, denials, and overpayments are surfaced quickly, ensuring exceptions are addressed promptly and don’t linger.