Platforms & Compliance

Trust with Tech
with IMBS

We integrate with the tools you use and protect the data you trust us with.

We plug into your existing EHR/PMS and clearinghouse connections to keep claims clean, cash flowing, and PHI secure. No rip-and-replace – just disciplined RCM aligned with HIPAA and industry standards.

Why our credentials are important

Accurate billing depends on two things: compatibility with your platforms and confidence in our controls. IMBS operates as a HIPAA Business Associate with strict administrative, physical, and technical safeguards, while working within the EHR/PM and clearinghouse stack you already use.

We keep access governed, facilities monitored 24×7, and systems securely locked down. Staff sign confidentiality agreements, work in a paperless environment, and follow documented procedures that protect PHI both in motion and at rest.

On the data-exchange side, we support HIPAA-adopted X12 transactions (e.g., 837 claims, 835 remits/ERA, 270/271 eligibility, 276/277 claim status, 278 prior authorization) on Version 5010—ensuring your submissions, verifications, and postings flow reliably and predictably.

Environmental Controls & HIPAA Measures

Facility Access

Restricted entry to server rooms and records areas is enforced using badges, logs, and CCTV. Only authorized staff may access systems that store or process patient information.

Workstation Security

Standardized workstation configurations with screen locks, inactivity timeouts, and secure logoff procedures minimize shoulder-surfing, device-loss risks, and unauthorized viewing of electronic protected health information.

Device Controls

Lifecycle procedures govern laptops, drives, and removable media containing ePHI, including encryption, custody logs, secure transport, and wiping or destruction prior to reuse or disposal.

Data Encryption

Encryption protects PHI both during transmission and at rest, using TLS, modern ciphers, and certificate management across servers, workstations, and portable devices under controlled key management.

User Authentication

Unique user IDs and strong authentication safeguard PHI. Access follows least-privilege principles, with rapid deprovisioning when roles change or staff depart to prevent misuse.

Audit Controls

System audit logs record access and activity across PHI systems. Regular reviews detect improper behavior, support investigations, and demonstrate operational and regulatory compliance.

Staff Training

Mandatory onboarding and periodic refresher training cover privacy rules, secure handling of information, incident reporting, and phishing awareness—building a culture of accountability around PHI.

Breach Notifications

Documented incident-response and breach-notification processes assess suspected disclosures, mitigate impact, preserve evidence, and notify affected parties and regulators within required timeframes.

Platforms we work with