At IMBS, payment posting in medical billing is one of the most significant processes that our operations management handles. IMBS expert posting team promptly post ERAs as well as physical EOBs within 24 hours of receipt, enabling accurate identification of patient’s balance and insurance aging. It helps us in timely resolution of underpayments and identifying incorrectly processed claims.
All payers send either an EOB (explanation of benefits) or an ERA (electronic remittance advice) when paying a claim. To reconcile these payments, the medical billing department posts payments immediately to the corresponding patient accounts against a particular claim.
There may be numerous reasons why the patient must pay a portion of the expenses, including co-pays, deductibles, and non-covered services. If the amount due from the patients is negligible, the Provider can establish a write-off policy. If the amount is essential, it should be collected from patients either before or after the services are rendered. Patients often pay using cheques or credit cards (via patient portals), which must be appropriately accounted for in order to avoid excessive AR and proper claim closure.